Terms & conditions
Laundry care, order minimums, pickup fees and customer responsibilities.
Order minimum, delivery and payment
Standard service has an $80 minimum laundry order (two 13-gallon bags). Pickup and delivery are complimentary when the laundry subtotal plus selected add-ons reaches $100; otherwise a $10 pickup and delivery fee applies. Payment is arranged after service by Venmo or cash only. No online payment is collected when submitting a booking request.
Included supplies and excluded items
Standard service includes a choice of scented or fragrance-free detergent, laundry booster, cold-water washing, and the agreed drying and folding preferences. Optional sanitizer and scent beads are each $2 per bag. Comforters and bulky items are not accepted.
Service area and recurring arrangements
Service is generally available within approximately 10 miles of the Shamrock Ridge area of Forney, Texas, subject to address confirmation. Recurring memberships and commercial laundry arrangements are subject to separate confirmation of pricing, scope, and terms.
These terms should receive legal review before live launch.
Booking and scheduling
Regular pickup days are Monday, Wednesday and Friday. All online submissions are requests, not confirmed appointments. Pickup and delivery windows, service availability and eligibility must be confirmed by Bunny's Laundry Service. Standard turnaround target is 48 hours, subject to exceptions communicated to the customer.
Laundry preparation and care
Customers should disclose delicate, unusual or specialist-care items before pickup. Do not submit hazardous, contaminated, pest-infested or dry-clean-only items. Care preferences are requests and require confirmation.
Pricing and payment
Standard wash, dry and fold is $40 per properly tied, intact, not overstuffed 13-gallon bag. Sanitizer and scent beads are each $2 per bag when selected. Other prices and payment arrangements are confirmed before service.
Laundry care and customer responsibilities
Bunny’s Laundry Service takes reasonable care when handling, washing, drying and folding customer laundry. We inspect items and may spot-treat visible stains as appropriate. However, stain removal is not guaranteed, and previously worn, stained, faded or damaged items may not be restored to their original condition.
Customers are responsible for checking pockets, removing valuables and non-laundry items, and ensuring garments are suitable for machine washing. Customers must notify Bunny’s of any known special care requirements or existing damage before pickup.
Some fabrics, dyes, embellishments and previously damaged garments may react unpredictably to ordinary laundering. Bunny’s is not responsible for pre-existing wear or damage, or for conditions that could not reasonably have been prevented through appropriate care. Nothing in these terms excludes responsibility where applicable law requires it.
Concerns, changes and cancellations
Please report laundry concerns promptly so we can review them. Changes or cancellations must be discussed directly with Bunny’s; any specific cancellation charges, claims procedures or liability limits will be communicated and agreed upon before they apply.
Memberships and commercial service
Term length, bag allowances, unused-bag rules, cancellation rights, recurring billing and commercial minimums will be documented in a separate confirmed agreement before enrollment.
Service area
Pickup eligibility is reviewed individually for addresses near Shamrock Ridge neighborhood in Forney. Being within a named city does not guarantee service.
Order minimum and pickup fees
Standard wash, dry and fold service costs $40 per properly tied standard 13-gallon bag, with an $80 minimum laundry order. Pickup and delivery are included at no additional charge when laundry charges and selected add-ons total at least $100. For orders below that threshold, a $10 pickup/delivery fee applies. Final totals and appointment availability are confirmed by Bunny before service.
Venmo and cash are accepted after service. Customer drop-off and self-pickup are not currently offered through online booking.